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LIVE WEBCAST – Tips, techniques and strategies for speaking to donors on the phone!

November 6, 2013

The phone sits on our desk and stares at us. Picking up the phone to call donors can be a challenge... and sometimes the phone feels like it weighs 500lbs! As fundraisers we know the importance of calling donors to thank them but—how, when, what do we say and most importantly, who should be talk to?

Sam Laprade, director of advancement for Boys and Girls Club of Ottawa, will lead an interactive session that addresses stewardship strategies, the donor database and most importantly, techniques to help you raise more money for your organization.

Making “cold” calls can be a daunting task, but this session will break through the fear and make them “warm” calls that may generate more revenue for your worthy cause. You will leave this session wanting to pick up the phone and start connecting with your donors!

Learning outcomes:

  • How to manage calling your donors into your very busy day
  • What to say to donors about your organization and most importantly what not to say
  • Who to call : looking into your database for “low hanging fruit”
  • Stewardship tips and donor relations strategies
  • How to pick up the phone and enjoy this touch point with their donors

This live webcast, available to all AFP Canada members, is sponsored by Mackenzie Investments and the AFP Foundation for Philanthropy – Canada. This ongoing Canadian web conference series is intended to foster dialogue and increase awareness of the complexity of issues facing fundraising and the sector; provide tools to deal with sector issues; and create stronger advocates for the profession and the sector. 

Details:

Webcast: Does Your Phone Weigh 500lbs? Tips, Techniques and Strategies for Speaking to Donors on the Phone!

Date: Monday, Nov. 18, 2013

Times:   3:00 – 4:30 p.m.  Atlantic

2:00 – 3:30 p.m. Eastern

1:00 – 2:30 p.m.  Central

12:00 – 1:30 p.m.  Mountain

11:00 – 1:30 p.m.  Pacific Standard Time

For more information, http://www.afpnet.org/Audiences/MemberNewsDetail.cfm?ItemNumber=19987