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Membership and Volunteer Coordinator

Company: The Olana Partnership
Date Posted: February 19, 2016

The Olana Partnership Membership and Volunteer Coordinator

The Olana Partnership seeks an enthusiastic and organized development professional to administer all aspects of its membership and volunteer program, and to provide support to the Development Department.

Position Description

The Membership and Volunteer Coordinator has primarily responsibility for The Olana Partnership’s membership and volunteer programsThis position requires a wide variety of administrative and computer skills, a high level of social interaction with a wide range of individuals and groups, initiative and enthusiasm. The Coordinator must be able to work closely with and express a positive attitude and appreciation toward people giving their time and energy as volunteers, donors and members. The Coordinator will be a member of the Development staff and report to the Vice President for Development. 


Duties and Responsibilities

The Coordinator is charged with the stewardship and growth of The Olana Partnership’s membership and volunteer programs.  Responsibilities include:

A) Membership Program

Coordinator is responsible for leading a multi-faceted membership & annual giving program that includes membership, recurring gifts, marketing, special events, annual giving, and direct mail. The Coordinator serves as the overall strategist for the membership program and is the point-person for all membership/stewardship events.

Among other activities, the Coordinator will:

  • Develop and implement renewal and acquisition strategies for membership
  • Develop and implement strategies to encourage member advancement upwards to higher membership levels
  • Develop strategies to restore lapsed members
  • Identify and pursue new feeder systems for potential members
  • Develop/enhance membership initiatives for businesses  
  • Draft all membership related letters
  • Enter gifts into donor database and prepare acknowledgement letters
  • Provide management reports and trend analysis of membership program
  • Manage membership budget
  • Update membership recruitment materials
  • Direct member stewardship programs
  • Draft quarterly report for inclusion in development report for Trustee packet


B)    Volunteer Program

Coordinator is responsible for ensuring that the volunteer experience is fulfilling to volunteers and supports the annual activities and mission of The Olana Partnership. This position facilitates recognition and effective use of an active, dedicated, motivated, trained, and well-organized volunteer workforce.


Among other activities, the Coordinator will:

  • Oversee and support the volunteer program
  • Recruit, cultivate, assess and place volunteers
  • Promote the volunteer program using traditional and online marketing techniques
  • Create informational materials as needed
  • Develop and implement volunteer recognition programs to steward longtime volunteers and cultivate the newly involved
  • Maintain volunteer records
  • Coordinate annual volunteer trainings
  • Organize and facilitate regular recruitment events/volunteer program activities


C)    Other duties as assigned.



  • Bachelor’s Degree required.
  • A minimum of two years of experience in non-profit work, preferably in fundraising & membership or alumni relations & management with a record of quantifiable results.
  • Superior computer skills required including database management, desktop publishing and website abilities.
  • Outstanding interpersonal and communication skills (written and oral) and ability to lead as well as function as a team member.
  • Knowledge and appreciation The Olana Partnership’s mission.
  • Willingness to work irregular hours, including weekends, evenings, and/or holidays.


Salary: $30,000-$35,000 depending on experience


To learn more about The Olana Partnership please visit



To apply please submit cover letter and resume to:

Julia Thomas, Office Manager

The Olana Partnership

PO Box 199

Hudson, NY  12534